Interval International FAQ
This Frequently Asked Questions guide provides a clear overview of your Prestige Lux Escapes membership benefits. Your exchange privileges are provided through Interval International, one of the world's largest vacation exchange networks.
1. Account & Membership
• When will I receive my Interval International account access?
Your Interval International login credentials will be emailed to you within 30 business days of your membership purchase.
• Can my family use my membership?
Yes. You may add up to four family members or friends at no additional cost during enrollment.
• Who do I contact for questions about my membership or payments?
Member Services: +1 786-981-7436
Toll-Free: +1 855-201-3673 | info@prestigeluxescapes.com
2. Interval International Exchange Benefits
• Does my membership include Interval Platinum?
Yes. As a Prestige Travel Lux member, you receive access to Interval Platinum-level benefits, which may include Priority Getaway viewing, select discounts, enhanced travel services, and other member-exclusive privileges.
• How do I use my Exchange Week?
You may request an exchange by selecting your preferred destination and travel dates, submitting your exchange request through Interval, paying the exchange fee, and ensuring your annual usage fee is current.
• What are GetawayWeeks and Last-Minute Getaways?
Getaways are discounted resort stays available without using your Exchange Week. Last-Minute Getaways are special short-notice deals typically available within 45 days of check-in. All inventory is subject to availability.
3. All-Inclusive Resort Collection
What discount do I receive on all-inclusive resort stays?
Members receive 25% - 50% off the public rate at participating resorts, depending on season and availability.
• Which resorts are included?
- Margaritaville® Island Reserve Cancun (Mexico)
- Margaritaville® Island Reserve Riviera Maya (Mexico)
- Azul Beach Resort Negril (Jamaica)
- Hacienda Tres Ríos (Mexico)
- Nickelodeon™ Hotels & Resorts Punta Cana (Dominican Republic)
4. The Club at Maingate (Orlando, Florida)
• What does this benefit include?
One 7-night stay per year in a studio, one-bedroom, or two-bedroom unit.
• Can I split my week?
Yes. Mid-week and weekend split options are available at preferred member rates, subject to availability.
• Reservations Contact:
reservations@theclubatmaingate.com | +1 786-981-7436 | Toll-Free: +1 855-201-3673
5. Cruise Benefits (Carnival, Princess & Cunard)
• What discount do I receive?
Members receive 10%–50% off cruise fares depending on itinerary, ship, season, and cabin category.
• Where do I book my cruise?
+1 855-462-7899 | www.cruzy.com
6. Usage Fees & Additional Costs
• What do I receive in exchange of my mandatory annual usage fee payment?
The payment of your mandatory annual usage fee guarantees you a lifetime membership affiliation with Interval International, as well as one week (7 nights) per year deposited into the Interval International Exchange system. This deposit allows you to book one or more vacation periods at any of the Interval International-affiliated resorts.
Additionally, members may exchange their 7-night week for two separate 6-night vacation periods, allowing them to enjoy up to 12 total vacation nights, subject to availability and applicable exchange rules.
7. What is the EuroPlus benefit?
EuroPlus gives you access to accommodations at more than 1,200 hotels and resorts across Europe, with lodging included as part of your benefit.
• What do I need to pay when using Europlus?
You only need to pay the mandatory meal plan required by the hotel you select.
8. Contact Information
Member Services: +1 786-981-7436
Toll-Free: +1 855-201-3673
Email: info@prestigeluxescapes.com
Website: www.prestigeluxescapes.com
